Installing YAPI on a New Computer Workstation

Once our Technical Support team has installed the main YAPI program on your server, you can install YAPI on each of your practice's workstations.  Just follow the steps below to download the files you need and complete the installation process, which takes about 5-10 minutes for each computer.

Table of Contents


Step 1: Downloading YAPI's Install File

  1. To download the files you need to install YAPI on a workstation, open this article on the workstation and then click the Download Now button below:


    Tip: We suggest closing any applications that are currently running before starting your install.

  2. Once your download is complete, find the install file in your Downloads (or wherever else you save downloaded files) and move it to the computer's Desktop.


Step 2: Installing the YAPI Dashboard Program

Tip: To complete your installation quickly, just remember to agree to everything in each pop-up window.  Always click Yes, OK, Accept, Next, and Install.  If you see prompts like the one below, asking if you want to allow the program to make changes to your computer, always click Yes.


To install the YAPI Dashboard program:

  1. Locate the YAPI install file ( on your Desktop.  Then right-click the file, select Extract All, and click Extract.  This creates a new, unzipped copy of the install file on your Desktop.


  2. Double-click the unzipped yapi.setup.555 file on your Desktop.  Then double-click the YAPI.SETUP.555 file inside it and the YAPI.SETUP.555 file inside that.


  3. Locate the file named RunThis2InstallYAPI.exe and double-click it:


  4. If you see the following Security Warning pop-up, click Run:


  5. In the YAPI Setup window that appears, click Accept:


  6. Click Install.


  7. If a Windows Features pop-up displays a message that An app on your PC needs the following Windows feature, click Download and install this feature. (These are features that YAPI need to be able to run properly.)


    Then, wait for Windows to download and install the features.  Then click Close.


  8. When the YAPI Setup Wizard window appears, click Next:


    Tip: If you don't see the Setup Wizard, click the Screen_Shot_2022-04-26_at_4.49.48_PM.png button in your Windows toolbar.
  9. Read the License Agreement, select I agree, then click Next:


  10. When the Installing YAPI message appears in the window, move this window to the side. (Otherwise, you won't be able to see the smaller window pop up in the next step.)


  11. In the YAPI Runtime Files to Be Installed On window that pops up, click OK.


  12. Once the Setup Wizard window shows the message Installation Complete, click Close.


  13. You should now see a YAPI shortcut icon on your computer's desktop.  Double-click it.


  14. If your PC has Windows Firewall enabled you will see the following Windows Security Alert.  Click Allow Access.


  15. Once the YAPI program loads, you'll see a YAPI Autostart pop-up window.  Click Ok:


  16. When a pop-up appears asking if you want to upgrade, click Yes.


  17. When you see an Update window showing that YAPI will restart, click Ok.  Then, wait for YAPI to shut down and restart automatically.


  18. If you see a New Dashboard Layout message, showing that a new layout is available, click Yes.


  19. When a new window pops up showing that the computer's location hasn't been set, select your computer's location from the dropdown list (for example, Check-In Area, OP-1) or type in your own location name.


    Note: If you're typing in your own location name, use only use letters and numbers.  No special characters are allowed.


Step 3: Installing Acrobat Reader

YAPI requires Adobe Acrobat Reader to be installed on your computer as well.  (This program is free.)  If you don't already have it installed, follow the steps below:

  1. In your internet browser (like Chrome, Firefox, or Edge), go to and click Download Acrobat Reader.  


  2. Follow the prompts to complete the installation of Acrobat Reader.



Step 4: Selecting Your Clinic Location (for Practices Using Clinics, View, or Sites Only)

Important! If your practice doesn't use Open Dental Clinics, Dentrix Views, or Eaglesoft Sites, you can skip this step.  Your installation is complete!

Finding Your Clinic Number

If you have a multi-location practice that uses Open Dental Clinics, Dentrix Views, or Eaglesoft Sites to share a server (this is not common), your installer will have assigned an arbitrary Clinic Number to your location during the installation process (like C1, C2, or C3) and should have given this number to you.  If you don't have it or don't remember it, you can find the number within YAPI:

  1. From the YAPI Dashboard, click Setup and Manage Setup_and_Manage.png and select Global Setup.

  2. When prompted, enter your YAPI password and click OK.

  3. In the Global Setup window that pops up, navigate to the Options tab.  In the Clinics/Partitions section, click Edit:


  4. Locate the name and/or address of your location in the list.  Your location's Clinic Number is listed in the Partition column:



Selecting Your Clinic Location in Local Setup

Once you have your Clinic Number, you need to select it in the Local Setup on your workstation:

  1. Open the YAPI Dashboard and click Setup and Manage Setup_and_Manage.png.  Then select Local Setup.

  2. In the Local Configuration window that pops up, find the Clinic/Partition section and select your location's Clinic number from the dropdown list.


  3. Click Save.


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