Merge Tags for Email Templates

Merge Tags are simple codes you can place in a form or template to auto-populate patient and practice information. These tags allow you to automatically personalize your emails, texts, and forms.

Below you'll find a list of merge tags you can use in email templates, depending on how you plan to use the template. (Merge tags are different for automated reminders, mail blasts, and manually sent individual emails).  For more information about how to add them, see Personalizing Forms with Merge Tags.

Note: YAPI does NOT support merge tags for templates created and sent from the Practice Online Portal (POP). 

Table of Contents

 

Merge Tags for Mail Blasts

If you're creating or editing an email template that will only be sent to patients as a Mail Blast, you can use any of these Merge Tags:

Information Added Merge Tag to Use Source
Practice Name [[PRACTICE]] Pulls from the Practice Tab of Global Setup
Practice Phone [[PHONE]] Pulls from the Practice Tab of Global Setup
Practice Email [[EMAIL]] Pulls from the Practice Tab of Global Setup
Practice Address [[ADDRESS]] Pulls from the Practice Tab of Global Setup
First Name [[FIRST]] Pulls from your Practice Management Software
Last Name [[LAST]] Pulls from your Practice Management Software
Preferred Name [[PREFNAME]] Pulls from your Practice Management Software
Patient Email [[PATEMAIL]] Pulls from your Practice Management Software
Patient Number [[PATPHONE]] Pulls from your Practice Management Software
Year [[YEAR]] Pulls from Your Server's Time & Date Settings
Today's Date [[TODAY]] Pulls from Your Server's Time & Date Settings

 

Merge Tags for Manually Sent Emails

If you're creating or editing an email template that will only be sent to patients individually (not as a Mail Blast), you can use any of these Merge Tags:

Information Added Merge Tag to Use Source
Practice Name [[PRACTICE]] Pulls from the Practice Tab of Global Setup*
Practice Phone [[PHONE]] Pulls from the Practice Tab of Global Setup*
Practice Email [[EMAIL]] Pulls from the Practice Tab of Global Setup*
Practice Address [[ADDRESS]] Pulls from the Practice Tab of Global Setup*
First Name [[FIRST]] Pulls from your Practice Management Software
Last Name [[LAST]] Pulls from your Practice Management Software
Preferred Name [[PREFNAME]] Pulls from your Practice Management Software
Patient Email [[PATEMAIL]] Pulls from your Practice Management Software

Patient Mobile Number

(Eaglesoft Users Only)

[[PATMOBILE]] Pulls from Eaglesoft
Year [[YEAR]] Pulls from Your Server's Time & Date Settings
Today's Date [[TODAY]] Pulls from Your Server's Time & Date Settings
*If your practice uses the Open Dental Clinics feature, YAPI will pull this information from the Practice tab of Global Setup, not the location a patient is assigned to.

 

Merge Tags for Automated Reminder Emails

Note: Save the Dates are considered a different type of automated email.  For merge tags you can use in the Save the Dates that automatically send to patients when they make an appointment, see Merge Tags for Save the Dates below.

If you're creating or editing an email template that will only be sent through YAPI's automated reminder systems (appointment reminder and recall reminders), you can use any of these Merge Tags:

Information Added Merge Tag to Use Source
Practice Name [[PRACTICE]] Pulls from the Practice Tab of Global Setup
Practice Phone [[PHONE]] Pulls from the Practice Tab of Global Setup
Practice Email [[EMAIL]] Pulls from the Practice Tab of Global Setup
Practice Address [[ADDRESS]] Pulls from the Practice Tab of Global Setup
Appointment Date [[APPOINTMENTDATE]] Pulls from your Practice Management Software
Appointment Time [[APPOINTMENTTIME]] Pulls from your Practice Management Software
Appointment Length [[APPOINTMENTLENGTH]] Pulls from your Practice Management Software
Appointment Provider [[APPOINTMENTPROVIDER]] Pulls from your Practice Management Software
Appointment Provider Friendly Name [[APFN]] Pulls from the Provider Tab of Global Setup

Family Members

(Dentrix & Open Dental Users Only)

[[FAMILYMEMBERS]] Pulls from your Dentrix or Open Dental
First Name [[FIRST]] Pulls from your Practice Management Software
Last Name [[LAST]] Pulls from your Practice Management Software
Preferred Name [[PREFNAME]] Pulls from your Practice Management Software
Patient Email [[PATEMAIL]] Pulls from your Practice Management Software
Patient Mobile Number [[PATMOBILE]] Pulls from your Practice Management Software
Confirmation Link [[URICONFIRM]] Code within the YAPI program, not editable 
Year [[YEAR]] Pulls from Your Server's Time & Date Settings
Today's Date [[TODAY]] Pulls from Your Server's Time & Date Settings

 

Merge Tags for Reminders Sent Via the Patient Finder

If you're creating or editing an appointment reminder email template that will only be sent to patients individually via the Patient Finder (this is not common), you can use any of these Merge Tags:

Information Added Merge Tag to Use Source
Practice Name [[PRACTICE]]* Pulls from the Practice Tab of Global Setup
Practice Phone [[PHONE]]* Pulls from the Practice Tab of Global Setup
Practice Email [[EMAIL]]* Pulls from the Practice Tab of Global Setup
Practice Address [[ADDRESS]]* Pulls from the Practice Tab of Global Setup
Appointment Date [[APPOINTMENTDATE]] Pulls from your Practice Management Software
Appointment Time [[APPOINTMENTTIME]] Pulls from your Practice Management Software
First Name [[FIRST]] Pulls from your Practice Management Software
Last Name [[LAST]] Pulls from your Practice Management Software
Preferred Name [[PREFNAME]] Pulls from your Practice Management Software

Patient Mobile Number

(Eaglesoft Users Only)

[[PATMOBILE]] Pulls from Eaglesoft
Birthdate [[BIRTHDATE]] Pulls from your Practice Management Software
Year [[YEAR]] Pulls from Your Server's Time & Date Settings
Mobile Nanosite Link [[LINK]] Code within the YAPI program, not editable 
Today's Date [[TODAY]] Pulls from Your Server's Time & Date Settings
*If your practice uses the Open Dental Clinics feature, YAPI will pull this information from the Practice tab of Global Setup, not the location a patient is assigned to.

 

Merge Tags for Automated Save the Dates

If you're creating or editing an email template that will only be used as an automated Save the Date, you can use any of these Merge Tags:

Information Added Merge Tag to Use Source
Practice Name [[PRACTICE]] Pulls from the Practice Tab of Global Setup
Practice Phone [[PHONE]] Pulls from the Practice Tab of Global Setup
Practice Email [[EMAIL]] Pulls from the Practice Tab of Global Setup
Practice Address [[ADDRESS]] Pulls from the Practice Tab of Global Setup
Appointment Date and Time  [[ALLAPPOINTMENTS]] Pulls from your Practice Management Software
First Name [[FIRST]] Pulls from your Practice Management Software
Last Name [[LAST]] Pulls from your Practice Management Software
Preferred Name [[PREFNAME]] Pulls from your Practice Management Software
Patient Email [[PATEMAIL]] Pulls from your Practice Management Software
Patient Phone Number [[PATPHONE]] Pulls from your Practice Management Software
Patient Mobile Number [[PATMOBILE]] Pulls from your Practice Management Software
Year [[YEAR]] Pulls from Your Server's Time & Date Settings
Today's Date [[TODAY]] Pulls from Your Server's Time & Date Settings

 

Merge Tags for Automated New Patient Welcome Emails

If you're creating or editing an email template that will only be sent as an automated New Patient Welcome, you can use any of these Merge Tags:

Information Added Merge Tag to Use Source
Practice Name [[PRACTICE]] Pulls from the Practice Tab of Global Setup
Practice Phone [[PHONE]] Pulls from the Practice Tab of Global Setup
Practice Email [[EMAIL]] Pulls from the Practice Tab of Global Setup
Practice Address [[ADDRESS]] Pulls from the Practice Tab of Global Setup
First Name [[FIRST]] Pulls from your Practice Management Software
Last Name [[LAST]] Pulls from your Practice Management Software
Preferred Name [[PREFNAME]] Pulls from your Practice Management Software
Patient Email [[PATEMAIL]] Pulls from your Practice Management Software
Patient Mobile Number [[PATMOBILE]] Pulls from your Practice Management Software
Year [[YEAR]] Pulls from Your Server's Time & Date Settings
Today's Date [[TODAY]] Pulls from Your Server's Time & Date Settings

 

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