Taking a Photo of a Patient

When patients arrive in your office, you may want to take their photo so that team members can easily recognize them.  With YAPI's iPad app, you can take photos of new patients and update photos for existing patients by following the instructions below.  The photo you take then automatically updates in Dentrix, Open Dental, or Eaglesoft and can be viewed from YAPI as well.

Table of Contents

Prefer to watch a video?
Click below:

Click  Expand_Icon_2.pngExpand_Icon_2.png  to view full screen.


Taking a Patient Photo


  1. From the YAPI app on your iPad, locate your patient in the Dashboard

  2. Tap and hold on the patient's avatar (the picture of a person) and select Take Photo.

  3. Tap the white circle button to take a photo, then select Use Photo.  This photo automatically becomes your patient's photo within Dentrix, Open Dental, or Eaglesoft.

Tip: The No Photo icon in a patient's alerts indicates the patient doesn't have a photo stored in your practice management software.



Viewing a Patient Photo in YAPI

From the Desktop Dashboard

  1. Click on the patient in your YAPI Dashboard.

  2. Click the menu button Screen_Shot_2022-02-07_at_12.06.29_PM.png at the bottom of the Dashboard area where the patient is (Check-In Area, Check-Out Area, or Operatory).

  3. Click the Reveal Picture icon.


From the Patient Finder

  1. With the Patient Finder open, search for your patient.

  2. Right-click the patient's name and select Reveal Photo.


From an iPad

  1. In the Dashboard of the iPad app, hold your finger on the patient's avatar (the picture of a person).

  2. Select Reveal Photo.



Related Articles


Was this article helpful?
5 out of 10 found this helpful