With the Practice Online Portal (POP), you have the ability to access Appointment and Patient information and communicate with your patients anytime, anywhere and on any device. POP works with all major web browsers and does not require any software installations. However, it does use your existing service to collect data, securely and in compliance with HIPAA regulations.
In a nutshell, here’s what POP offers:
View your Appointment Book
Find out what appointments you have lined up for any day. You can see which patients are scheduled, the reason and status of their appointment (Confirmed/ Unconfirmed), for how long, and which provider they are scheduled with. Click through to see even more details.
View your Appointment Book in OFFLINE Mode
Your practice server down? No problem. YAPI stores 7 days worth of appointments for you. Every day during housekeeping, YAPI uploads and stores in the cloud a fresh copy of appointments for a week. POP automatically switches to OFFLINE mode when your server is down and displays your stored appointments so you can see your upcoming appointments and get in touch with your patients.
Search and View Patient Information
Search for any patient using their last name, email or phone.
Click through to find out more about your patient;
Patient general and contact details, and family members
Patient medical information, and appointment history including their family appointments
Patient text and email history
Communicate with your Patients
POP gives you the ability to text your patients using your YAPI phone number and view the conversation history. Whenever you receive a text message from a patient, POP notifies you. You are also able to view the patient’s contact information which allows you to call and email your patient using your mobile device.
Manage your ASAP List
POP allows you to view all the patient on your ASAP list and when they were actually scheduled to come. That way you are able to quickly fill in last minute openings (cancellations) on your schedule.
Manage your Care Call list
Browse your Care Call list and follow up with patients after their appointments. Mark your Care Calls as "Mark Done" and watch your list shrink!
View your YAPI Subscription Information
Through POP you can view your subscription information. Find out when is your next billing date and much more.
Manage your POP Users
As a Super Admin or Admin on POP, you are given privileges to view, invite and deactivate users.
So now that you’re familiar with the POP features, and if you’re interested in enabling it for your practice, read What are the Requirements to Setting up the Practice Online Portal? and Activating the Practice Web Portal & Setting up the Super Admin Account to get started.