Enabling & Disabling Recall Reminders

Once you've set up your Recall Reminders with YAPI, there's not much need to switch them on or off.  But if you're just getting started with YAPI and haven't enabled your reminders yet - or if your office ever needs to close for an extended period of time - you can use the instructions below to enable and disable your Recall Reminders with just a few clicks.

If you're new to YAPI and haven't configured your Appointment Reminders yet, you'll want to check out Setting Up Recalls Reminders first.

Table of Contents


Enabling & Disabling Reminders


  1. From the YAPI Practice Dashboard, click on the Recall Manager Recall_Manager.png button and select Recall Manager Setup.

  2. When prompted, enter your YAPI password.

  3. In the Recall Manager window that pops up, click the Enabled checkbox to enable or disable Recall Reminders. 



Postponing Reminders by Resetting Their Start Date

If you ever need your Recall Reminders turned off temporarily, you can set their start date forward instead.  This way, you don't have to remind yourself to turn them back on again! 

Warning!  Recall Reminders and Appointment Reminders are controlled by a single start date, so changing the date here will postpone both. If you want one off and not the other, you must enable and disable your reminders manually as shown above.

To pause all of your reminders temporarily and set a new date for them to restart:

  1. From the YAPI Dashboard, click the Setup and Manage Setup_and_Manage.png button and select Global Setup.

  2. When prompted, enter your YAPI password.

  3. In the Global Setup window, click the Reminders tab.

  4. Click the Edit button under More Options


  5. In the Options window, click the pulldown menu next to Start reminders/recall on and select the date when you want your reminders to start sending out again.


  6. Click Ok, then Save.


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