To use YAPI's Text Forwarding After Hours or Only on Business Days features, you need to set your Office Schedule in Global Setup first.  Read on to see how to edit your Office Schedule and how it affects these features.

Table of Contents

• Editing Your Office Schedule
• How Your Office Schedule Affects YAPI Features
• Related Articles

 

Editing Your Office Schedule

1. From the YAPI Dashboard, click Setup and Manage and select Global Setup.

2. When prompted, enter your YAPI password.

3. In the Practice tab of the Global Setup window that pops up, view or adjust your practice's weekly schedule and holidays in the Office Schedule section.  Uncheck the box next to the days of the week that your office is closed.

4. Click Save.

 

How Your Office Schedule Affects YAPI Features

Text Forwarding After Hours - If Text Forwarding After Hours is enabled, YAPI forwards all texts to the selected email and/or mobile number any time outside of office hours and on selected holidays.

Only on Business Days Setting - If the Only on Business Days setting is enabled for Appointment Reminders, YAPI won't send text reminders on selected holidays or on any day of the week your practice is closed. 

 

Related Articles

• Introduction to the Only on Business Days Setting
• Setting Appointment Reminders to Only Send on Business Days
• Introduction to Appointment Reminder Setup
• Setting Up Appointment Reminders