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Viewing a Patient's Text Message Log

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Angela Ortner

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Texting patients using Yapi Leap (our new web app)? 🤔 In that case, looks like you're in the wrong place. Instead, go to the corresponding topic in our Leap Help Center to view a patient's text log from their Patient Profile:

Dentrix Users | Open Dental Users | Eaglesoft Users

YAPI keeps a permanent record of all outgoing texts sent to patients.  You can view a patient's individual text log by following the instructions below.  If you want to see the text log for all your patients for the last several days, see Viewing the Text Message Log for All Patients instead.

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Viewing the Patient's Text Log

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  1. From the YAPI Dashboard, click Patients Patients.png , then select Patient Finder.

  2. Type the patient's last name into the Patient Finder window that pops up.

  3. Click Search.

  4. Click the patient's name in the list.  From the drop-down, select Communication, then Mobile Text, then Log.

    Screen_Shot_2021-11-09_at_12.58.08_PM.png

    Hover of an individual text to view its full contents:

    Screen_Shot_2021-11-09_at_2.27.40_PM_2.png

 

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