YAPI keeps a record of all outgoing emails sent to patients via automated Appointment and Recall Reminders, New Patient Welcome automation, and Mail Blasts. You can view a patient's email log by following the instructions below.
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Viewing the Patient's Email Log
From the YAPI Dashboard, click Patients , then select Patient Finder.
Type the patient's last name into the Patient Finder window that pops up.
Click the patient's name in the list. From the drop-down, select Communication, then Email, then Log.
Click the blue link in the Body column to view the contents of an individual email:
- Viewing a Patient's Text Message Log
- Viewing the Text Message Log for All Patients
- Viewing Which Appointment Reminders Have Been Sent