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Viewing the Text Message Log for All Patients

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Angela Ortner

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Texting patients using Yapi Leap (our new web app)? 🤔 In that case, looks like you're in the wrong place. Instead, go to the corresponding topic in our Leap Help Center:

Dentrix Users | Open Dental Users | Eaglesoft Users

While YAPI stores the text messages for each patient in their individual text logs indefinitely, you can also view a full list all texts sent and received within the last 7 days.  Follow the instructions below to view your practice's text message log.

Table of Contents

 

Viewing the 7-Day Text Message LogScreen_Shot_2021-11-09_at_3.01.42_PM_2.png

  1. From the YAPI Dashboard, click Communication Communication.png and select Send a Mobile Text Message.

  2. If the log isn't already showing at the bottom of the the Send a Mobile Text Message window that pops up, click Show Log in the bottom right corner:

    Screen_Shot_2021-11-09_at_3.01.53_PM_2.png

    Hover of an individual text to view its full contents:

    Screen_Shot_2021-11-09_at_3.05.50_PM_2.png

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