Fixing Error [E121]: Message That Acrobat Reader 9 or Higher Is Missing
YAPI has a known issue that causes an error message when attempting to open forms from the Document Queue.
The error message indicates that Acrobat Reader 9 or higher is missing, but this isn't actually true! This is simply a known issue within YAPI. Follow the steps below to bypass the error message so you can open forms in the Document Queue.
Fixing the Error
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Click Cancel in the error message window:
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When a popup asks "Never ask you this question again?" click Yes.
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Open your form as you normally would.
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