Troubleshooting: The YAPI Dashboard Won't Open

There is a known issue with YAPI where, on occasion, the Dashboard doesn't appear when you click to open the program.  Luckily, there's an easy fix for this!  Follow the steps below to recover your missing Dashboard.

Table of Contents

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Finding a Missing Dashboard

Locate_YAPI.gif

  1. In the bottom right corner of your screen, locate the orange YAPI icon in your Windows task tray.  If you don't see it there, click the up arrow to find it within the task tray menu:

    Screen_Shot_2022-06-14_at_8.47.56_AM_2.png

  2. Right-click on the YAPI icon and select Locate YAPI.

    Screen_Shot_2022-06-14_at_8.48.14_AM_2.png

  3. If the Dashboard appears as it normally does, skip to the next step.  However, if you see the Dashboard appear much smaller than it usually is, hover over the bottom-right corner until your cursor turns into a double-sided arrow:

    Screen_Shot_2022-06-14_at_8.56.58_AM_2.png

    Click and drag the corner until the Dashboard is back to its normal size:

    Screen_Shot_2022-06-14_at_8.58.51_AM.png

  4. In a dark gray space outside of the Dashboard rooms, right-click and select Dashboard, then Store Layout:

    Screen_Shot_2022-06-14_at_9.03.41_AM.png

 

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