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David Dorfman

  • Total activity 33
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Activity overview

Latest activity by David Dorfman
  • David Dorfman created an article,

    05/2020 COVID-19 High Call Volume

    1. Product Support
    2. General

    Due to the recent reopening of dental practices nationwide, we are experiencing unusually high call volume at this time. Thank you for your patience as we field your requests!

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • David Dorfman commented,
    Official comment
    1. Community
    2. Feature Requests
    3. Feature request YAPI dashboard

    Lauren! Thank you so much for this feature request! We will add it to our vision board and let you know once this is implemented!

  • David Dorfman commented,
    Official comment
    1. Community
    2. Feature Requests
    3. Access/Edit Route Slip while Pt In Check-Out Area

    Hi William!Great question! This IS possible with YAPI if you set a section of the routing slip to be upon "Dismiss Only".The picture shown below illustrates an example of how to add any final notes...

  • David Dorfman commented,
    Official comment
    1. Community
    2. Feature Requests
    3. Automatic back-end document sorting. (Dentrix)

    Hi Dan!Thanks for the great feedback and feature request!We currently have a categorize option for both iPad and online forms which automatically categorize the document when importing into the Doc...

  • David Dorfman created an article,

    Send Early Arrival Reminders to Your Patients

    1. Patient Engagement
    2. YAPI Basics

    YAPI’s new Actionable Notes feature helps you achieve more by doing less. A simple phrase within square brackets entered in patient notes or appointment notes in your PMS will trigger a specific a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • David Dorfman created an article,

    Finding Your Google Place ID

    1. InstaReview
    2. YAPI Basics

    The Google Place Identificatication string is a unique identifier for your business. The ID string connects your practice across the various Google platforms and allows YAPI to generate a connectio...

    • Edited
    • 1 follower
    • 0 comments
    • -48 votes
  • David Dorfman created an article,

    Installing YAPI on your iPad

    1. General
    2. YAPI Basics

    Open the App Store on your iPad and Search for "YAPI" You will see a Get button if this is the first time installing YAPI. You will need a valid Apple ID & Password. Once YAPI is installed y...

    • Edited
    • 1 follower
    • 0 comments
    • 4 votes
  • David Dorfman created an article,

    Configuring SonicWall Devices for YAPI

    1. Product Support
    2. General

    In all SonicWall Firewall appliances, traffic from the wireless network (WLAN) to the wired network (LAN/DMZ) is blocked by default. As a result, when you run YAPI Mobile on your iPad even if you p...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • David Dorfman created an article,

    YAPI Outgoing and Incoming Network Ports

    1. Product Support
    2. General

    YAPI uses the following network ports    YAPI Service outgoing ports   Port TCP or UDP WAN or LAN Protocol Used by 80 TCP WAN HTTP   443 TCP WAN HTTPS, SSL Registration, Text messa...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • David Dorfman commented,
    Official comment
    1. Community
    2. General Discussion
    3. General Setup>Routing Slip

    Those are great questions!1. To delete an item, you will need to select the line you would like to remove and press on the "Delete" button on your keyboard. This should remove the item from the rou...