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Sam Ear

Sam I am

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Latest activity by Sam Ear
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    Sam Ear created an article,

    YAPI Workstation System Requirements

    Supported Operating Systems   Windows Vista Starter, Home, Professional, Enterprise, Ultimate Windows 7  Starter, Home, Professional, Enterprise, Ultimate Windows 8  Home, Professional, Ent...

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    Sam Ear created an article,

    YAPI Service System Requirements

    Supported Operating Systems   Windows 7  Professional, Enterprise, Ultimate Windows 8  Professional, Enterprise Windows 8.1 Professional, Enterprise Windows 10 Professional, Enterprise ...

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    Sam Ear created an article,

    YAPI and Slack Integration Instructions

    Minimum Requirements YAPI Version 1.4.237    Procedure 1. Log into your SLACK account on the web browser. 2. Go to https://my.slack.com/services/new/incoming-webhook/ to obtain your WebHook. 3. Sel...

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    Sam Ear created an article,

    Can I manually send mass or bulk Text Messages to my patients?

    Unfortunately, outside of our automated messages, YAPI does not support the ability to manually send out bulk text messages to all patients or an interest list at this time.   We do however offer t...

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    Sam Ear created an article,

    How do I dismiss a patient from YAPI?

      There are two ways to dismiss a patient in YAPI.    Option A 1. Once a patient has been moved to the Check-out Area, right click on the patient you wish to dismiss. 2. A menu will appear allowin...

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    Sam Ear created an article,

    How can I password protect my dashboard on the iPad?

    If you don't want patients to be able to see the dashboard after you hand them the iPad as there may be other crucial information displayed; then follow the steps outlined below: Select Configura...

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    Sam Ear created an article,

    How do I submit forms to be made in YAPI?

        If you need to have any consent forms or policies made available on your iPad. You can send them to YAPI's Document Team from your YAPI Workstation.   1. Select the Help Icon ( Life Preserver ...

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    Sam Ear created an article,

    How can I find a missing iPad document that was previously filled out?

      Below are the instructions to locate missing iPad documents the patient filled out in office.   1. Select the Tools Icon.   ( Briefcase ) 2. Select the Administrative Tools. 3. Go to Documents. ...

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    Sam Ear created an article,

    How do I view iPad Forms?

        1. Make sure a Patient is checked into YAPI. 2. Swipe your finger across the patient's avatar from the right to the left. 3. Select the form you wish to view by tapping on it.  

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    Sam Ear created an article,

    How do I remove an in office patient from a communication option?

      If a patient who is currently in the office ask to be removed from receiving text or email communication; you can remove them from the communication list by following the below steps:   1. Locat...