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Jonathan Hunt

  • Total activity 51
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Activity overview

Latest activity by Jonathan Hunt
  • Jonathan Hunt created an article,

    iPad Connection Troubleshoot Guide

    Troubleshoot on iPad If the YAPI app fails to connect to the server, a pop-up will appear claiming there is a Connection Failure. The YAPI app has a diagnostic window that can show which factor in ...

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  • Jonathan Hunt created an article,

    Messages to an Operatory Not Appearing

    Notifications or messages to specific operatories on the Practice Dashboard may not appear as expected, and in many cases, it is actually because of a simple condition that needs to be met. YAPI Wo...

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  • Jonathan Hunt created an article,

    "My YAPI is not Connecting" Troubleshooting Guide

    Are you noticing YAPI is having trouble connecting to your workstation? YAPI relies on a stable network infrastructure and not an internet connection on the workstation. However, the server will re...

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  • Jonathan Hunt created an article,

    Unfiled Documents

    Did you forget to submit a document? YAPI will not lose these documents and there are no worries about losing them later! Documents that weren't transferred into the Practice Management Software fr...

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  • Jonathan Hunt created an article,

    Customizing the Routing Slip

    The Routing Slip is an essential tool for the patient's check-out process in order to identify what needs to be completed for the patient visit. A practice can have a different process when inducti...

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  • Jonathan Hunt created an article,

    Changing Practice Contact Information Within YAPI

    The Practice Information is always readily available when sending out reminders through YAPI. Every email sent out includes this information to better help patients get in contact with the office f...

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  • Jonathan Hunt created an article,

    Enabling Text Forwarding After-Hours

    Making sure you remain in contact with your patients can make or break your next day's appointment. In some cases, it is important to stay up to speed on the current status of confirmations and pot...

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  • Jonathan Hunt created an article,

    Creating a Mobile Template

    Mobile texting through YAPI is easier than ever! YAPI comes prepackaged with a large selection of mobile templates to fit your needs and tools that make building your own templates is even easier. ...

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  • Jonathan Hunt created an article,

    How to Change Required Rules in iPad and Online Documents

    Both iPad and Online Documents can regulate whether specific questions can be requested for the patient. Specifically, these questions pertain to pertinent information to help identify and communic...

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  • Jonathan Hunt created an article,

    How to Change Check-In Alerts

     YAPI has a number of potential notifications that can appear on the screen to notify practice staff. These notifications can be used to actively keep staff up to date to potential changes with the...

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