Angela Ortner
Activity overview
Latest activity by Angela Ortner-
Angela Ortner created an article, In-Office Messaging Article Directory
Article Directory Introductions Introduction to In-Office Messaging Setup & Configuration Setting Which Types of Messages Show on Your Workstation Changing the Appearance of Message Notificati...
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Angela Ortner created an article, Changing How Long In-Office Messages Save to the Message Board
By default, YAPI's in-office messages appear on your Message Board (your team's message history) until YAPI clears them during housekeeping overnight. If you want, though, you can change the amoun...
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Angela Ortner created an article, Changing the Length that Messages Stay on Screen for All Workstations
By default, YAPI's in-office messages automatically disappear from all workstation screens after 10 minutes so your desktops don't get cluttered. If you want, though, you can change the amount of ...
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Angela Ortner created an article, Customizing Your Available Quick Messages
YAPI's Quick Messages are a list of pre-set messages your team can choose from when communicating in office. Instead of having to type out a full message every time, you can send Quick Messages wit...
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Angela Ortner created an article, Introduction to In-Office Messaging
Table of Contents What is In-Office Messaging? Why Use In-Office Messaging? What In-Office Messaging Looks Like Message Notifications Messaging Options Additional Messaging Features Messag...
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Angela Ortner created an article, Troubleshooting: Messages to Dashboard Rooms Don't Appear
If your team is sending in-office messages to a specific room in the Dashboard (like the Check-In Area, Check-Out Area or an operatory) but those messages aren't appearing on that workstation, you ...
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Angela Ortner created an article, Changing Daily Activity Report Settings
YAPI's Daily Activity Report is like your practice's daily report card: it provides details about each appointment for the day and shows you how well your team did overall. If you want, you can ch...
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Angela Ortner created an article, Changing Daily Huddle Report Settings
The Daily Huddle is an interactive report that shows a full view of your practice's day including your schedule. If you want, you can change whether appointment notes and specific providers displa...
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Angela Ortner created an article, Setting Which Types of Messages Show on Your Workstation
While YAPI can display in-office messages, texts from patients, and notifications of patient movement in the Dashboard, we know that each team member's role is different - so your message settings ...
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Angela Ortner created an article, Customizing Available Operatory Alerts
By using Operatory Alerts in the YAPI Dashboard, you can easily request help from your team when you need it. YAPI already comes installed with a list of common Operatory Alert options you can use...